Practice Policies & GDPR
CQC Statement of Purpose
Under the Health and Social Care Act 2008 every registered provider must have a Statement of Purpose.
A Statement of Purpose is a document which includes a standard required set of information about a service. The Statement describes:
- The Provider’s aims and objectives in providing the service
- The kinds of service provided
- The health or care needs the service sets out to meet
- The locations where the services are actually provided or provided from
- Details from the provider including their legal status, and any manager, including the ‘address for service’ for all registered persons.
Our Statement of Purpose can be found in this document:
Privacy Notice
Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the GDPR Regulations. The following notice reminds you of your rights in respect of current legislation and how we as your GP Practice will use your information for lawful purposes in order to deliver your care and the effective management of the local NHS system.
Data held within your medical record is securely shared in two different ways, via the Summary Care Record and the GPDPR.
Summary Care Record
Firstly it is shared with other NHS services you might be under, in order for them to provide you with the best possible medical care (outpatient departments, hospitals, out of hours services etc) via what is called your Summary Care Record (SCR).
For more information on your summary care record, including on how to opt out of sharing your SCR, please click here.
General Practice Data for Planning and Research (GPDPR)
Secondly, pseudonymised data (securely encrypted data replaced with unique codes so patients cannot be directly identified in the data which is shared) from your medical record is shared with NHS Digital in order to improve healthcare services through planning and research in England, helping to find better treatments and improve patient care.
For example, GP data collected as part of the COVID response is being used by the University of Oxford RECOVERY trial, which is looking to find ways to improve the treatment for people with COVID-19.
For more information on the collection of GP data by NHS Digital, please click here.
To opt out of having your data shared for research and planning click here.
Access to Records
In accordance with the Data Protection Act 2018 and Access to Health Records Act, patients may request to see their medical records either electronically, or via paper copies. Such requests should be made via a DSAR (Data Subject Access Request) form available at reception, and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.
Freedom of Information
Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.
General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a new law that has replaced the Data Protection Act 1998 in the UK as of 25 May 2018. Central Park Medical Centre is committed to meeting these new regulations and welcomes our patients to read the documentation below for more information on this new law.
If patients have any queries regarding the GDPR or how their information is stored, processed and shared then they may write to the Practice via post or email to raise these queries and have them answered.
GDPR Poster for General Practice
GDPR Privacy Leaflet for Young Persons
GDPR Privacy Notice for Young Persons
Zero Tolerance Statement
It is vitally important for all members of staff to be treated with respect by the public at all times.
In line with the rest of the NHS & to ensure this is observed, we have instigated a Dignity at Work / Zero Tolerance policy whereby aggressive or violent behaviour towards or staff will not be tolerated under any circumstances.
Anyone giving verbal abuse or undertaking actual physical abuse of members of our staff will be given a written or verbal warning that this behaviour will not be tolerated.
If this should occur on a second occasion then the Practice Manager may choose to report the person to the local police or insist that they be removed from the practice patient list. There will be no appeal process as the decision of the collective management is final.
We are sure that you will understand that proper behaviour is imperative for a professional practice and that non-observance will not be accepted.
Thank you for your understanding in this matter.
The Practice Management.
