Appointments
Routine appointments
The surgery offers routine appointments with our GP’s or Advanced Nurse Practitioner’s.
You can book an appointment with a doctor in advance, and with the doctor of your choice (however please note there may be a slightly longer wait if you request a particular doctor).
Urgent appointments
We have an allocated GP each day to deal with urgent healthcare needs for our patients that require emergency treatment/assessment on the same day. Our reception team are trained and supported by our clinical team in order to navigate patients appropriately as to whether they require an urgent or routine appointment.
Cancelling your appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. If we have a mobile number on your record you will receive a text message reminder which you can simply reply CANCEL to if no longer required.
Consult with a Doctor online
You can also contact the practice online using PATCHS
This can only be used for non-urgent medical queries and for administration queries
Enhanced and Extended Access
We are here for you mornings, evenings and weekends. You can now book an appointment with a GP, Advanced Nurse Practitioner, Practice Nurse or other Health Care Professional in the mornings from 7.30am – 8.00am, evenings from 6.30pm – 8.00pm and at weekends
For more details please speak to one of our helpful Care Navigator Team members on how to book these appointments 0151 638 8833
Please note these appointments are NOT a drop-in service and have to be pre-booked
Home visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
