Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that sometimes things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly and as amicably as possible.

To pursue a complaint please contact the Practice Manager either via letter or email cmicb-wi.gatekeeper-n85027@nhs.net who will deal with your concerns appropriately.

For more information please refer to the Practice Complaints Policy.